The team here at GuestCentrix have known Kash for several years – and he has a fabulous website and blog which is worth a follow. He has penned a great article about how hotels are failing to meet the needs of travellers – and raises some great discussion points and opinions. It makes a great read whatever your view!
http://budgettraveller.org/6-reasons-why-budget-chain-hotels-are-failing-travellers/
