Serviced Apartments

Hotel-style guest operations across individually owned or pooled apartment inventory.

Management Rights

Operators managing units on behalf of owners with per-unit agreements and distributions.

Strata / Individually Owned

Accommodation where each room can carry its own ownership and commercial rules.

Multi-Property Groups

Portfolios that need shared data and standards without flattening each property.

GuestCentrix POS

Native food & beverage point of sale, connected directly to GuestCentrix folios — restaurant, bar and room-charge workflows with no interface gap between the outlet and the front desk.

Prefer a specialist POS platform? Validated partner paths (including H&L) are also available — run the model that fits your outlets.

Point of sale · outlet terminalGuestCentrix POS

GuestCentrix Conference & Banqueting

Function and event management — venues, run sheets, catering, equipment and event billing — natively connected to the PMS, or deployed fully standalone.

C&B runs on its own for organisations that only need event management: some CMS clients, including government agencies, operate Conference & Banqueting without the PMS.

CMS Revenue Management

An AI-driven revenue management system for CMS properties. Demand, pickup, events and competitive signals become clear rate guidance — connected to the rates and inventory your team already controls in GuestCentrix.

CMS Concierge

An AI concierge that looks after guests around the clock — answering enquiries, handling requests and supporting pre-arrival service across the channels guests actually use, with clean escalation to your team when a human should step in.

Guest workflow

Reservations, front desk, housekeeping and guest journey run on GuestCentrix like any strong hotel operation.

Unit & owner complexity

Contracts, pooled or actual revenue, multiple owners and room-move treatment handled by TrustCentrix.

Trust accounting

Reconciliation, 3-way balancing, owner statements and distributions with a full audit trail.

Distribution & revenue

Rate and inventory control in the PMS, connected to the channel managers and booking engines you choose.

Portfolio operations

Multi-property control with shared guest data and central configuration.

Reporting

Operating, statistical and financial reporting for property teams, head office and owners.

Bed-level inventory

Sell, assign and move individual beds in shared dorms alongside private rooms, with bunk and bed types set up the way your property is built.

Mixed, female & male dorms

Dorm rules are applied as beds are assigned, so every guest lands in the right room.

Hostelworld & OTAs

Live bed availability to Hostelworld, Booking.com and other channels through your channel manager — bookings land straight in the PMS.

Housekeeping by bed

Bed-level cleaning status after checkout, so a dorm can be turned over bed by bed instead of waiting for the whole room.

Groups & school bookings

Block bookings for school, tour and backpacker groups, with shared group records and group billing.

Long stays & working holidays

Weekly rates and long-stay billing for working-holiday and extended-stay guests.

ID & passport capture

Capture guest ID or passport details at check-in and keep them on the guest record.

Tours, activities & extras

Sell tours, linen, lockers and other extras through GuestCentrix POS, posted to the guest folio.

Multi-key configuration

Beds and dorms are configured separately, so selling by the bed never distorts your statistics or forecast values — with occupancy, bed-night and revenue reporting by bed and room type.