Central reservation / reporting

Multi-property operators understand the importance of a robust central reservations solution at the heart of their operations. CMS Hospitality enables property groups to consolidate their operations into one platform and offers centralised control, management and data storage capabilities.

Key Features

  • Single user login for multiple property databases
  • Elevated user status for head office teams vs local property staff
  • Reservation agents log in to a single app with multi-property access
  • Central guest profile ensures enhanced guest service with shared information available to all users
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Key Features

  • Guest history tracks stays at both the property and group level, with overnights and guest stays all recorded
  • Folio and reservation tracking across multiple properties, displaying all folios regardless of the property booked
  • Centrally configured rate codes and transaction codes, for easy comparative reporting
  • Common Market Segments, Booking Sources and Booking Channels for accurate statistical reporting
  • Shared Company, Travel Agent and Wholesaler records for central productivity reporting
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