All CMS Hospitality products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI/GDPR guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.

Once a product enters End of Life status, CMS Hospitality will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, CMS Hospitality cannot provide any type of support or sell any add-on modules for that version of the software.

The current GuestCentrix suite of products life cycle:

ProductEnd of Support DateEnd of Life Date
Version 7 Current Version Current Version
Version 6 January 31, 2021 April 15, 2020
Version 5 October 15, 2020 December 31, 2018