All CMS Hospitality products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI/GDPR guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
Once a product enters End of Life status, CMS Hospitality will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, CMS Hospitality cannot provide any type of support or sell any add-on modules for that version of the software.
The current GuestCentrix suite of products life cycle:
| Product | End of Support Date | End of Life Date |
|---|---|---|
| Version 7.2.1 | Current Version | Current Version |
| Version 7.0.0 & 7.0.1 | July 1, 2022 | January 1, 2022 | Version 6 | January 31, 2021 | April 15, 2020 |
| Version 5 | October 15, 2020 | December 31, 2018 |