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Here are some of our insights into the world of hospitality

Introducing GuestCentrix Hostel.Web Training Tutorials

Designed from the ground up for the backpacking and hostel industry, GuestCentrix Hostel.Web runs in a web browser and can be accessed quickly and easily via the internet. At CMS we understand the difficulties training staff and sometimes you just want a quick solution, when it comes to Customer Support, therefore we have added some… 

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How to setup production printing in GuestCentrix POS

There are four steps to setup production printing in the GuestCentrixBOS software. 1) Pos property setup > System > Printers = add the printer 2) Pos central setup > lookup tables > printing categories = define the order of the printing for each group 3) Pos central setup > Product categories = add the printing… 

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Why my forecast report does not match my statistics report?

In GuestCentrix when a reservation is made, it is recorded in your database as a ‘booking’. This includes groups, mini-groups and FIT’s. This record includes the room rate, the tax on the room rate and details of the booking including number of guests, special requests etc. The guest’s bill (or folio) is recorded as all… 

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Technology & leadership.....& how to sell more breakfasts!!

As a former GM for both hotels and hostels internationally I’ve always thought that technology played a big role in success internally from a units perspective. It has always been a priority for me to have the right tools available for me to get the right overview of how my business actually are doing. Technology… 

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Guest communications - simple and (cost) effective strategies

Welcome to part 1 of a 3 part series we’re featuring on guest communications. For this series we are joined by Russell Bullen of DGX (Digital Guest Experiences) as he shares some simple and effective ways to better communicate with your guests. Part 1 – Booking essentials – automated guest communications. Whether you’re shopping online… 

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