“I have used the GuestCentrix applications for over 7 years at a number of different properties and have always found them very useful and able to deliver on the operational needs of my business. They understand the industry and the needs of managers, owners and front line staff as they use practical industry procedures within the applications.”

“Speaking with the support staff is easy as well and you can tell they have worked in the same positions so understand the operation. I have myself asked for modifications to be included in updates and while not all are accepted they are willing to discuss the changes or offer alternatives.”

“Nothing is perfect as any hotel manager would know working in hospitality but the GuestCentrix applications are a very good and reliable hotel and hostel software solution.”

“Together with excellent support and service, their communication and commitment has ensured GuestCentrix has ongoing success and integrates seamlessly with all our other systems.”

“This has provided us with happy guests, an easy to use operating system for staff, valuable time saved, and financial benefits.”

“We have had many different scenarios that we have needed help with, and they have always come up with solutions and been able to tailor these to our specific needs.”

“After previously having our own property-specific software written, it was an extremely difficult task to find an appropriate piece of software to suit our business needs. It also proved to be a very difficult task to find a company that was able to assist us with the particular requirements for our property.”

“GuestCentrix gives us a better business intelligence, to help increase our rates and reduce our costs through superior business intelligence and reporting.”

“The staff support from CMS Hospitality has been superb, particularly in the training phase of implementing the software. GuestCentrix has truly been an excellent addition to our property.”

“After 3 to 4 years of dissatisfaction with our old PMS, we had to find a solution which suited our needs. As Scotland’s first and only Football Club Hotel, a modern 4-star property with a state-of-the-art conference centre, our demands are complicated but not dissimilar to many large hotels or catering operations, but trying to find a PMS which fulfilled all of our needs was not easy.”

“GuestCentrix seems to take a very common sense approach and is very user friendly. Not only does it take a fraction of the time to make a reservation but it helps us to recognise our best customers at a glance, manage our customer relationships better and tracks where our business comes from more accurately.”

“The installation team got to know our business and suggested the appropriate configuration to ensure it was as easy to use and as effective as possible. They communicated with our other suppliers to ensure that all the systems integrate to allow billing of all our services with absolutely no effort on our part.”