Blog

Here are some of our insights into the world of hospitality

No Vacancy Trade Show - Sydney ICC

17 July 2018 CMS exhibited at the No Vacancy Expo which was held on 17 and 18 July at the Sydney Exhibition Centre in Darling Harbour. It was a great opportunity to engage with many of our existing clients and vendor partners, as well as introduce the GuestCentrix Software Suite to a number of accommodation… 

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GDPR - General Data Protection Regulation

“The GDPR regulations contain strict regulations around the handling of personal data. Our role as suppliers of the Property Management software means that we only provide the appropriate software tools, and we do not retain any personal data of your Guests. Guests from within the European Union will have the option of “Right to Forget”… 

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Support Service Update

14 August 2018 Standard Support – Asia Pacific Clients Our friendly and dedicated Support Team provides support services for software supplied by CMS Hospitality via our support portal, email or phone. This service is provided during CMS’s business hours: 8.30am to 5.30pm, Mon to Fri, Australian Eastern Standard Time or Australian Eastern Daylight Time, excluding… 

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CMS & BOOMWORKS

12 August 2018 Boomworks was formed as a user-centred design practice over fourteen years ago, pioneering a customer focused design approach to delivering digital solutions to many of Australia’s largest companies and organisations as well as various state and federal government departments. We believe intelligent platforms, services, products and interfaces are made better at anticipating… 

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Passport Scanners

12 August 2018 A growing number of clients have adopted the use of passport and drivers licence scanners at the Front Desk, and elsewhere. They provide a convenient, and accurate way to read and store identity information from passports as well as most drivers licences and identity cards. Our preferred reader is the ARH ePassport… 

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Introducing GuestCentrix Hostel.Web Training Tutorials

Designed from the ground up for the backpacking and hostel industry, GuestCentrix Hostel.Web runs in a web browser and can be accessed quickly and easily via the internet. At CMS we understand the difficulties training staff and sometimes you just want a quick solution, when it comes to Customer Support, therefore we have added some… 

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How to setup production printing in GuestCentrix POS

There are four steps to setup production printing in the GuestCentrixBOS software. 1) Pos property setup > System > Printers = add the printer 2) Pos central setup > lookup tables > printing categories = define the order of the printing for each group 3) Pos central setup > Product categories = add the printing… 

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Why my forecast report does not match my statistics report?

In GuestCentrix when a reservation is made, it is recorded in your database as a ‘booking’. This includes groups, mini-groups and FIT’s. This record includes the room rate, the tax on the room rate and details of the booking including number of guests, special requests etc. The guest’s bill (or folio) is recorded as all… 

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