Blog

Here are some of our insights into the world of hospitality

How to ace word-of-mouth at your boutique hotel

Word-of-mouth referrals is like the holy grail for boutique hoteliers. How can you get more of your guests to refer you – whether on online review sites or in person – resulting in even more ideal guests? Here are three steps to acing word-of-mouth at your boutique hotel. Focus on impeccable service It’s simple, but… 

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How to improve yield and profits at your hostel

Running a hostel can be fun. You find yourself meeting new people every day, learning about their world, and helping them get the most out of their stay in your destination. But you can’t forget the bottom line that keeps your hostel running healthily – revenue. So how can you make sure you’re doing what… 

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5 Reasons Hotels Must Capture Guest Data

Increasingly properties are implementing E-Marketing solutions like our own GuestCentrix E-Messaging or other 3rd party CRM solutions that offer great capabilities.  The core of all solutions however is the property having the Guest data which the below blog from IBC Hotels  covers nicely. Even though guest data are a game changer for independent hotels, it’s sad… 

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Google's focus on mobile continues: What it means for your hostel marketing efforts

If you’ve been following Google’s many updates, you’ll notice that they’re becoming increasingly mobile-centric. These updates have significant impacts to your hostel marketing efforts. Keep reading to learn what they are, and how you can start adapting to these changes to attract more guests to your hostel. What were Google’s recent mobile updates? Accelerated Mobile… 

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Should your hostel use Pokemon Go to drive traffic and revenue?

One of the biggest crazes of 2016 has to be Pokemon Go, the game sweeping millennials by storm. You may have even noticed your guests whipping out their phones to catch these virtual creatures around your property. The game is so popular that an average user spends 43 minutes daily on the game. Keep reading… 

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Revenue Management is More than Numbers

GuestCentrix PMS has many features that can for example highlight the cost of guest acquisition, the cost of the housekeeping on the room, and also highlight room pick up and pace, to allow a hostel or hotel operator to easily plan their revenue strategy. Our Web Interface Manager can easily be set up to update bed… 

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Would you abandon AirBNB for a high end hostel?

Pick a hostel between Riga and Rome and chances are it’s stuffed…. …..probably in mixed-gender dorm rooms — with Americans, from college-age study abroad kids to middle-aged location-independent nomad workers. Airbnb has, without doubt, grabbed a portion of the higher end of the hostel market, but as long as they keep renting beds for $14… 

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Currently pulling your hair out instead of pulling some great reports?

Save your hair day has arrived. The solution is a cloud based Property Management System (PMS), one that’s been designed specifically for a backpacker property just like yours. Offering the technology you need to streamline your hostel operations and boost profits. Imagine having all your essential management information at your fingertips and at a glance.… 

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