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Here are some of our insights into the world of hospitality

Ancillary Revenue for Hostels

We are pleased to publish another post from Hosteltrends, this time on Ancillary Revenue. The airlines have totally mastered getting extra revenue from all of us (booking direct with Jetstar in Australia take 15 mins!), hotels are doing a lot better and hostels are catching up. Great systems like GuestCentrix Hostel.Web PMS allow you to capture ancillary revenue easily.… 

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Key takeaways from #StayWyse 2017

This is a post from CMS Hospitality’s new Director of Sales for UK/Europe, Dan Jakobsen I guess a couple of personal key takeaways from a great StayWyse conference 2017. Hotels should not take for granted that they are market leaders and take centre stage. Technology is a major ingredient for sustainable growth in the hybrid… 

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Should You be Using a Central Reservations System?

A majority of major hotel chains have been reeking the benefits of using a central reservations system (CRS) for at least a decade, and now many hostel chains are getting into the action as well. If you have more than one hostel, perhaps a CRS is right for you. With a CRS, all reservations at… 

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How to ace word-of-mouth at your boutique hotel

Word-of-mouth referrals is like the holy grail for boutique hoteliers. How can you get more of your guests to refer you – whether on online review sites or in person – resulting in even more ideal guests? Here are three steps to acing word-of-mouth at your boutique hotel. Focus on impeccable service It’s simple, but… 

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How to improve yield and profits at your hostel

Running a hostel can be fun. You find yourself meeting new people every day, learning about their world, and helping them get the most out of their stay in your destination. But you can’t forget the bottom line that keeps your hostel running healthily – revenue. So how can you make sure you’re doing what… 

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5 Reasons Hotels Must Capture Guest Data

Increasingly properties are implementing E-Marketing solutions like our own GuestCentrix E-Messaging or other 3rd party CRM solutions that offer great capabilities.  The core of all solutions however is the property having the Guest data which the below blog from IBC Hotels  covers nicely. Even though guest data are a game changer for independent hotels, it’s sad… 

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Google's focus on mobile continues: What it means for your hostel marketing efforts

If you’ve been following Google’s many updates, you’ll notice that they’re becoming increasingly mobile-centric. These updates have significant impacts to your hostel marketing efforts. Keep reading to learn what they are, and how you can start adapting to these changes to attract more guests to your hostel. What were Google’s recent mobile updates? Accelerated Mobile… 

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