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Here are some of our insights into the world of hospitality

How to setup production printing in GuestCentrix POS

There are four steps to setup production printing in the GuestCentrixBOS software. 1) Pos property setup > System > Printers = add the printer 2) Pos central setup > lookup tables > printing categories = define the order of the printing for each group 3) Pos central setup > Product categories = add the printing… 

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Why my forecast report does not match my statistics report?

In GuestCentrix when a reservation is made, it is recorded in your database as a ‘booking’. This includes groups, mini-groups and FIT’s. This record includes the room rate, the tax on the room rate and details of the booking including number of guests, special requests etc. The guest’s bill (or folio) is recorded as all… 

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Technology & leadership.....& how to sell more breakfasts!!

As a former GM for both hotels and hostels internationally I’ve always thought that technology played a big role in success internally from a units perspective. It has always been a priority for me to have the right tools available for me to get the right overview of how my business actually are doing. Technology… 

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Guest communications - simple and (cost) effective strategies

Welcome to part 1 of a 3 part series we’re featuring on guest communications. For this series we are joined by Russell Bullen of DGX (Digital Guest Experiences) as he shares some simple and effective ways to better communicate with your guests. Part 1 – Booking essentials – automated guest communications. Whether you’re shopping online… 

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Global Hostel Experts series, part 2 with Albert Polo from Rodamon Hostels

We recently caught up with the ever busy Albert Polo from Rodamon Hostels for part one of our GuestCentrix Global Hostel Experts Series   Here is part two of that interview. 1. GuestCentrix: What are the top 3 most important factors when finishing work on the new hostel? Albert Polo: That is a difficult question…Every new hostel has its own characteristics… 

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Global Hostel Experts series featuring Albert Polo from Rodamon Hostels

We recently caught up with Albert Polo from Rodamon Hostels for part one of our GuestCentrix Global Hostel Experts Series which will discuss a range of topics and issues that are front of mind for hostels & hybrid hoteliers. 1. GuestCentrix: You have a varied portfolio of hostels in different parts of Europe and Africa.… 

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If you have a sceptical Housekeeping Veteran on staff please read on...

GuestCentrix recently integrated with OPTii Housekeeping solution which you can read about here and here. Just a few short months after going live our first client commented  last week “that they did not know how they ever lived without OPTii”  and how much internal communication had improved.   The blog below has been reproduced from… 

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