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GuestCentrix wins big with Hostelling International USA. Largest roll out of hostel property management & revenue management software underway

The hybrid hotel/hostel markets leading property management system, GuestCentrix, developed by CMS Hospitality based in Sydney, has been selected by Hostelling International USA (HI USA) in a group-wide deal, the largest of its kind among hostels globally. The partnership will see HI USA, hosting over 1.2 million hostel overnights a year, deploying the GuestCentrix cloud… 

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How to ace word-of-mouth at your boutique hotel

Word-of-mouth referrals is like the holy grail for boutique hoteliers. How can you get more of your guests to refer you – whether on online review sites or in person – resulting in even more ideal guests? Here are three steps to acing word-of-mouth at your boutique hotel. Focus on impeccable service It’s simple, but… 

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GuestCentrix Hostel.Web Property Management system connects to Tipi Mobile Check-in & social app

The hybrid hotel market leading property management system, GuestCentrix, developed by CMS Hospitality has agreed an integration with award winning Tipi Mobile Check-in app. The partnership will enable guests at hybrid hotels and hotels using GuestCentrix Hostel.Web to speed up check-in using their mobile and make friends with others staying in the property. “Tipi Mobile integrated with… 

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Travel Tripper’s RezTrip now interfaces with GuestCentrix Property Management System

Hotels can now manage their properties easily with an industry-leading CRS and PMS SYDNEY & NEW YORK (Jan 5, 2017) — Travel Tripper, a leading provider of hotel reservation and digital marketing solutions, today announced the integration of GuestCentrix Property Management System (PMS) with Travel Tripper’s RezTrip central reservation system (CRS). The integration of these… 

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How to improve yield and profits at your hostel

Running a hostel can be fun. You find yourself meeting new people every day, learning about their world, and helping them get the most out of their stay in your destination. But you can’t forget the bottom line that keeps your hostel running healthily – revenue. So how can you make sure you’re doing what… 

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5 Reasons Hotels Must Capture Guest Data

Increasingly properties are implementing E-Marketing solutions like our own GuestCentrix E-Messaging or other 3rd party CRM solutions that offer great capabilities.  The core of all solutions however is the property having the Guest data which the below blog from IBC Hotels  covers nicely. Even though guest data are a game changer for independent hotels, it’s sad… 

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Employee of Year 2016 - Aswin Nambiar

CMS Hospitality recently held its annual staff Christmas Party at the outstanding Ikura Japanese Sushi Restaurant in Pymble where Support & Installations Consultant Aswin Nambiar was awarded a travel voucher to Byron Bay for being recognised as Employee of the Year for 2016 as judged by his peers.   Pictured below is Aswin receiving his employee… 

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